The delicate extracts that we use in our serums have been precisely balanced to ensure quick absorbency by the skin, preventing any residual oiliness.
First of all, thank you! To partner with us, please Click Here to fill out our wholesale form. We will send you more information once we receive your request!
Yes. We give the option of PayPal or Stripe, both of which are industry leaders in secure payment processing. For more information, please see our Privacy Policy.
We take special care to ensure our products are carefully protected and packaged before shipping. In the rare case that something arrives damaged or defective, we are happy to replace or refund your original purchase within 7-days of delivery. Please send us a detailed note and one image of the damaged or defective product to hello@rainnaturalskincare.com. No returns or refunds will be permitted after the 7-day delivery date.
In the rare case that your package does not arrive after 2-weeks, please contact us at hello@rainnaturalskincare.com. These situations will be reviewed case-by-case.
We currently just ship within Canada, however, we are hoping to expand that in the future!
At this time, there is no official pick-up location for orders. Instead, we can arrange to meet, or I can deliver. I do my local deliveries every Friday morning and can deliver or meet with you then. If your order is urgent, we can arrange to meet/deliver at a sooner time, if necessary.
Yes, local pick-up OR local delivery is available. You will receive an email when your order has been fulfilled and is ready for pick-up/delivery. At which time, we can either make arrangements to meet for a pick-up, or I can do a local delivery to your door.
We will ship your Rain Natural Skincare order within 5 business days. We will contact you if any circumstances come about that would delay your order. You will also receive an email stating that your order has been shipped.
If you have placed an online order and made a mistake in the type of product purchased, contact us immediately at hello@rainnaturalskincare.com. Once your order has been shipped it is not possible to make changes.
For online orders: we accept PayPal, Visa, or MasterCard.
For our in-person purchases (at markets or events): we accept cash, Visa, or Mastercard.
For our purchases at stockists: that depends on their form of payments accepted. Please contact the individual shops that carry our products for details.
For optimum freshness, we recommend you use the products within 3-6 months of opening.
Please make sure to store your potions out of direct sunlight, ideally at room temperature or below. If your product is packaged in a jar ensure you have clean, dry hands when removing it.
Our products are gentle, yet effective and safe for pregnant women, but we always recommend talking to us if you have any questions or concerns.
We do have a special product for pregnant women, that is safe to put on your growing belly! Check out our Stretch Mark Belly Balm to rub on that beautiful belly!
Some essential oils to stay away from during pregnancy are as follows:
- Rose Geranium
- Rosemary
- Basil
- Jasmine
- Clary Sage
- Juniper Berry
- Cinnamon
- Ginger
- Marjoram
- Myrrh
- Lavender (during the 1st trimester)
If you have any further questions or concerns, please consult your physician.
Yes! As animal and nature lovers, our skincare products are not tested on animals. They are eco-friendly and carbon neutral to be as green as possible for our earth.
Our products are handcrafted in small batches in our production studio in Truro, Nova Scotia, Canada.
We use high-quality, plant-based ingredients. We are proud that our products contain NO GMO ingredients, parabens, phthalates, sulphates, mineral oils, or dyes.
